The terms and conditions incorporated herein, belonging to SERA Computer Training Pvt. Ltd., hereafter defined as SERA, shall be applicable to any person, students, clients, customers, users, hereafter defined as second-party, who are benefiting from the services, online or onsite. SERA respects and guarantees the protection of the privacy of the individuals with access to the information and services it provides.
Please be informed that SERA will release specific personal information, belonging to either an individual or a company if required to do so in the following circumstances:
Once the second-party of SERA’s onsite services agrees to the above Terms and Conditions, they may register for and take the classes as per the routine. The second-party may register on an onsite basis by filling the form in the front desk area of the office or by online means from SERA’s website.
The second-party of SERA agrees to take good care of the resources (laptops, chargers, mouse, and keyboards) provided to them as per their need. Any damage to the aforementioned devices will result in the user themselves being liable.
The second-party of SERA is expected to maintain hygiene and cleanliness in the classroom areas. Throwing of any waste inside the class will result in them being banned from taking classes from a week to a fortnight.
The second-party at SERA is also expected to take care of their actions which are being monitored, 24/7, by CCTV cameras. Any action that goes against the rules and regulations of the organization will result in immediate cancellation of the service that they have registered for.
The second-party of SERA are also requested to use their smartphones only after the permission of the instructor present INSIDE the classroom. Failure to follow this rule will result in the same instructor taking action(s) against you which may be in the form of getting banned from taking classes.
The second-party are strictly prohibited from taking photos or videos while inside the classroom.
The second-party are expected to follow all the rules and regulations while inside the class and not VIOLATE them.
These Terms and Conditions constitute the agreement between SERA and the second party.
Once the clients, users, and customers of SERA’s online services have agreed to accept the aforementioned Terms and Conditions, they are considered to be eligible to take classes on an online basis; registration for which can be done by filling in the form in the front desk area of the office or from SERA’s website.
The second party is not permitted to share any private information like email addresses, contact numbers or Social Media links during the session.
The second party is expected to be in their proper and professional attire or manner while taking online classes or sessions.
The second party of SERA’s online services, in the form of online classes, are expected to show VERY ETHICAL BEHAVIOR during the whole duration of the class.
VERY ETHICAL BEHAVIOR refers to the following:
Not muting the speakers of the session.
Ensuring that the microphones of the participants are all muted so that there is no background noise unless granted permission by the host.
If any query has to be presented, the chatbox needs to be utilized rather than cutting into the presentation.
There should be no sharing of irrelevant videos by the participants.
Screen capturing / recording of online session(s) or class(es) is strictly prohibited.
The second party of SERA’s online services is also expected to follow the rules and regulations that are pre-established and are presented in each and every class(es).
The second party of SERA’s online services is strictly prohibited to record the online classes on their respective devices and publish the video by giving it their own preferred name. No videos are to be recorded from online classes, except by SERA itself. Failure to do so WILL result in us taking legal action under the Copyright Act.
We always put our students first and believe their satisfaction must be our priority. In this context, we incorporate such an environment that the students are fully satisfied with our classes/training.
Note: Students can claim refunds only within the first seven days of admission. After that, no refunds will be done.
We usually do not offer refund unless:
The students are able to provide a valid reason behind not starting/completing the class
There's a situation where we are unable to conduct classes for students due to our own reasons.
Only if the above given crieteria are fulfilled, the management committee decides on refund policy and every student will be dealt individually. The refund involves deduction of service charges and fees for the completed classes.
Offer/Discounts and Scheme Policy:
We frequently rollout different offers, discounts and schemes. However there are certain conditions that need to be fulfilled:
Only the new students are eligible to receive offers after it is commenced
The students must pay the course cost in advance to receive the offers
SERA Computer Training has the right to post the students' photos in the gallery and images.
SERA Computer Training has the right to post the students' names, placement or internship organization, position, and education faculty on its website.